In today’s episode of The Art of Passive Income, Mark and Scott talk with Doug Sandler who is a nationally recognized speaker and writer with extensive business experience as an entrepreneur and leader. His book, Nice Guys Finish First is a #1 ranked Amazon Best Seller.
As a podcaster, Doug has interviewed guests like, Gary Vaynerchuk, Arianna Huffington, and even White House Chief of Staff, Ron Klain. He specializes in teaching others the “how-to’s” of building relationships and strengthening connections.
Today, Doug talks with us about what it takes to build good strong relationships, on both sides of business. Whether you’re the customer or customer relations representative, the key is to be human! And by doing so you can:
- Put down the script and talk to them as a human being.
- Be encouraging, not critical.
- Be more mindful of your activities.
We also talk about the power of podcasts and how effective they are in reaching out to others and the impact they have on our lives.
Listen in now
to see how you can improve your relationships today!